Last Updated: October 19, 2026
1. Acceptance of These Terms
These Terms and Conditions apply to purchases made through averinosebc.com and govern relevant transactions, website services, product listings, checkout procedures, and customer support.
The website operates under the AVERINOSEBC™ brand and is owned and operated by Zhengzhou Xiyao Health Technology Co., Ltd.
By submitting an order, you confirm that you have reviewed these Terms and the applicable policies published on our website.
2. Business Information
For transparency, the responsible business entity is:
Brand / Trademark: AVERINOSEBC™
Primary Website: https://averinosebc.com
Owner: Li Yangguang
Legal Company Name: Zhengzhou Xiyao Health Technology Co., Ltd.
Business Address: Room 1413, 14th Floor, No. 98 Fulu Street, Zhengdong Area, Zhengzhou Section of the Henan Pilot Free Trade Zone
Customer Support Email: service@averinosebc.com
Customer Service Phone: +86 13243755289
AVERINOSEBC™ is owned and operated by Zhengzhou Xiyao Health Technology Co., Ltd., which operates the website and manages customer service relating to purchases made through it.
3. Product Listings
We aim to provide product information that is clear and useful for purchasing decisions.
Product pages may include descriptions, images, specifications, materials, available options, prices, and stock information.
Please review the details on the relevant product page before placing an order. The appearance of a product may vary slightly depending on photography, lighting, or display settings. Any material difference between the delivered product and its description will be handled in accordance with our policies and applicable law.
4. Product Availability
Products are offered subject to availability.
Inventory status may change between the time a product is viewed and the time an order is submitted. Adding an item to a shopping cart does not necessarily reserve inventory.
If a product becomes unavailable after an order has been placed, we may contact you to discuss an appropriate solution. Where an order cannot be fulfilled and is canceled after payment has been collected, the applicable amount will be refunded.
5. Pricing and Discounts
Prices are displayed on the website and confirmed during checkout. Unless otherwise indicated, prices and charges are shown in US dollars (USD).
The order total may include:
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Product prices
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Applicable promotional discounts
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Shipping charges
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Applicable taxes or other disclosed charges
Discounts are subject to the terms presented with the relevant offer. A promotional code may have an expiration date, eligibility requirements, or restrictions on combining it with other offers.
Please verify that any discount has been applied correctly before submitting payment.
If an obvious pricing or technical error is identified, we may take reasonable corrective action as permitted by applicable law. If a paid order must be canceled for such a reason, the applicable payment will be refunded.
6. Currency and Third-Party Charges
The transaction currency will be indicated during checkout.
If your payment account uses a different currency, your bank, card issuer, or payment provider may apply conversion rates or foreign transaction fees under its own terms.
Any third-party financial charges not collected by us are determined by the relevant provider.
7. Placing an Order
Before submitting an order, please review:
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The selected product and available options
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The quantity requested
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Your contact information
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The shipping and billing addresses
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The selected shipping method and charge
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Any applied discount
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The payment method and final total
Submitting the order indicates that you wish to purchase the selected products under the terms displayed during checkout.
Please ensure that all information is accurate before completing payment.
8. Order Confirmation and Acceptance
After a successful checkout submission, you will generally receive an order confirmation by email.
The confirmation may contain an order number, purchase details, the amount charged, and delivery information.
An automated confirmation indicates that the order request has been received. The order may still be subject to payment authorization, inventory checks, fraud-prevention procedures, or other reasonable fulfillment reviews.
We may decline or cancel an order when reasonably necessary and permitted by law, including where payment fails, fraud is suspected, the product is unavailable, or a material technical error has occurred.
If payment was collected for a canceled order, the applicable amount will be refunded.
9. Changes to Orders
If you need to correct an order, change a product option, adjust a quantity, or update your shipping address, contact service@averinosebc.com within 12 hours of purchase.
Include your order number and the change requested.
We will review whether the requested adjustment remains possible. Changes cannot be guaranteed once processing, packing, or dispatch has begun.
10. Cancellations
Cancellation requests should be submitted within 12 hours after the order is placed.
Please note that the fulfillment stage, rather than the passage of time alone, may determine whether a request can be completed.
If processing or dispatch has already begun, the order may no longer be cancellable. Where the order has shipped, an eligible return may be available under our Return and Refund Policy.
Any cancellation will be handled in accordance with applicable consumer rights.
11. Payment Methods and Authorization
The payment methods available for a transaction are those displayed during checkout. Depending on the available configuration, these may include PayPal and major credit or debit cards.
Payment authorization is handled through the applicable payment provider.
Transactions may be declined due to incorrect details, issuer restrictions, insufficient funds, security reviews, or other payment-provider requirements.
If payment is declined, verify the information entered or contact the relevant financial institution. Do not send full payment card numbers, security codes, or banking credentials through customer support channels.
12. Order Processing and Fulfillment
Orders generally require 2–5 business days for processing before dispatch.
Processing and carrier transit are separate periods. Fulfillment may involve our own or partner facilities depending on product availability, destination, and operational requirements.
The dispatch location may differ from the published business address. Some orders may be shipped in separate parcels, which can have different tracking numbers and arrival dates.
13. Shipping Charges and Delivery Estimates
Our standard shipping fee is $6.99 per order unless an applicable promotion or a different charge clearly shown at checkout applies.
Estimated carrier transit times after dispatch are:
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United States: 8–14 business days
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Canada: 10–16 business days
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United Kingdom: 10–16 business days
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Australia: 10–16 business days
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Other supported international destinations: 14–21 business days
These are estimates and do not constitute a guaranteed delivery date. The overall delivery period includes order processing and transit.
14. Tracking and Delivery Problems
Where tracking is available, shipment details will generally be sent after dispatch. Initial tracking updates may take approximately 1–3 business days to appear.
Delivery may be affected by carrier congestion, customs processing, public holidays, weather, address issues, or other circumstances outside our reasonable control.
If your parcel is delayed, missing, damaged, or incorrectly delivered, contact service@averinosebc.com with your order number and available tracking information.
We will review reported problems and provide reasonable assistance. A carrier's delivery status does not automatically prevent further review of a missing-parcel claim.
15. Customs, Import Duties, and Taxes
International shipments may be subject to duties, taxes, customs processing fees, or other charges imposed by the destination country.
Unless such charges are collected during checkout or expressly included in the purchase price, the recipient may be responsible for applicable import charges where required by law.
Customs requirements and processing times vary by destination and are not determined solely by our store.
16. Returns and Refunds
Eligible products may generally be returned within 30 calendar days after delivery, subject to our Return and Refund Policy and applicable law.
Please contact service@averinosebc.com before returning an item. Approved requests will receive the appropriate return instructions.
Products should generally be unused, in their original condition, and accompanied by applicable packaging and proof of purchase.
For eligible change-of-mind returns, customers are generally responsible for return shipping unless applicable law requires otherwise. For confirmed damaged, defective, incorrect, or materially non-conforming products attributable to us, an appropriate remedy will be provided in accordance with our policy and applicable law.
17. Refunds and Exchanges
Approved refunds are generally issued to the original payment method within 10 business days after the returned item has been received, inspected, and the refund approved.
Banks and payment providers may require additional time to display the funds.
Where a direct exchange is unavailable, customers may be asked to follow the return procedure and place a separate order for the preferred item. Exchanges remain subject to product availability and applicable legal rights.
18. Intellectual Property
The website may contain trademarks, logos, product images, text, graphics, descriptions, and design elements owned by or lawfully used by the relevant rights holder.
You may not reproduce, distribute, modify, commercially exploit, or misuse protected materials without authorization, except where permitted by law.
The AVERINOSEBC™ name and associated branding must not be used in a way that falsely suggests affiliation, authorization, or endorsement.
19. Customer Communications and Privacy
Information provided during checkout or through customer support is handled according to our Privacy Policy.
We may use relevant information to process orders, communicate about transactions, provide support, prevent fraud, and comply with applicable legal obligations.
Promotional communications, where offered, are subject to applicable consent and opt-out requirements.
20. Third-Party Services
Our website may use third-party services for ecommerce operations, payment processing, hosting, fulfillment, shipping, analytics, or customer communications.
Such providers may operate under their own terms and privacy policies. Their independent practices are not controlled entirely by our store, although our own responsibilities under applicable law remain unaffected.
21. Prohibited Activities
You agree not to use the website for unlawful activity, fraud, unauthorized access, malicious code distribution, infringement of intellectual property, unlawful collection of personal information, or deliberate interference with website functionality.
We may take reasonable steps to protect the website, our customers, and our operations if misuse is identified.
22. Website Availability and Disclaimers
We aim to maintain reliable access to the website, but temporary interruptions, maintenance, technical errors, or third-party service failures may occur.
To the extent permitted by applicable law, the website is provided subject to reasonable operational limitations. We do not guarantee that every feature will remain uninterrupted or error-free at all times.
Nothing in these Terms excludes a warranty, consumer guarantee, or other right that cannot legally be excluded.
23. Limitation of Liability
To the maximum extent permitted by applicable law, Zhengzhou Xiyao Health Technology Co., Ltd. will not be responsible for indirect or consequential losses that are not reasonably foreseeable and may lawfully be excluded or limited.
Nothing in this section excludes or restricts liability where such exclusion or restriction is prohibited by applicable law. Mandatory rights concerning defective, incorrect, or non-conforming products remain unaffected.
24. Applicable Law and Consumer Rights
These Terms are subject to laws applicable to the operation of Zhengzhou Xiyao Health Technology Co., Ltd., including applicable laws of the People's Republic of China, subject to mandatory consumer protections in the customer's location.
Depending on the relevant jurisdiction, consumers may have statutory rights relating to product conformity, cancellation, withdrawal, refunds, or other matters.
Nothing in these Terms is intended to remove or reduce rights that cannot legally be waived.
25. Changes to These Terms
We may update these Terms to reflect changes in our products, store operations, payment procedures, fulfillment arrangements, or legal requirements.
The revised version will be published on this page with an updated date. Any changes will be subject to applicable law and will not improperly remove mandatory rights relating to completed purchases.
26. Contact Information
For questions about these Terms and Conditions, orders, payments, delivery, or after-sales matters, contact:
Brand / Trademark: AVERINOSEBC™
Website: https://averinosebc.com
Owner: Li Yangguang
Legal Company Name: Zhengzhou Xiyao Health Technology Co., Ltd.
Business Address: Room 1413, 14th Floor, No. 98 Fulu Street, Zhengdong Area, Zhengzhou Section of the Henan Pilot Free Trade Zone
Customer Support Email: service@averinosebc.com
Customer Service Phone: +86 13243755289
AVERINOSEBC™ is owned and operated by Zhengzhou Xiyao Health Technology Co., Ltd.